Refund Policy

Thank You for Shopping at Zoumpa World!

Returns

Your items must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 10 days of your purchase.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Refunds

Once we receive your time, we will inspect it and notify you. After it is approved your refunds will be promptly initiate your money to the original form of payment. this process can take up to 5-7 business days depending on your company.

Shipping

You will be responsible for paying your own shipping cost for returning your item and the costs are non-refundable, cost of shipping will be deducted from your refund.

Contact Us

info@zoumpaworld.com